Testimonials from Landlords & Tenants

Ver Professional and efficient

I am so thankful to Doyle Spillane's friendly and professional team, especially Ms Melanie Hodge for her great support.

My experience as a tenant with Doyle Spillane has been most pleasant from the very start. There was no attitude and there was a lot of attention, flexibility and assistance throughout the process starting with me first inspecting the property. I can highly recommend Doyle Spillane Dee Why services to any landlords wanting to secure a good tenant.

Thanks for your calls Lauren

You’ve been fantastic on this. Always keeping me up to date and making excellent recommendations. Despite me mostly not being available by phone.

Lauren is excellent...hang on to her!!

I am returning owner/customer to Doyle Spillane. You may find slightly cheaper rates elsewhere but you wont find the level of service and professionalism that is consistently offered by Doyle Spillane.

Very Professional Leasing team and skilled in the field leading by Joe Iemma. My apartment has been managed by Doyle Spillane since 2010 the date I bought it. I have never had a thought to change agency. Very happy and stress-free letting experiences. They always maintain the landlord interest at heart and with great reports for landlord, just what you want from an agent.

How refreshing when moving into my new premises to find a "goodie" bag from Doyle & Spillane containing (amongst other things) tea bags, chocolates, biscuits etc. Which other agency does that! The agency staff were most helpful too and the whole process was seamless.

Super team of organised staff who care about their work and have a great level of commitment to providing the best of service

I have found Doyle Spillane are a very helpful and quick with advise when a problem occurred. In particular, Lauren Anderson is a great asset to the Company. With a problem that occurred regarding a maintenance issue she liaised with the Strata Manager, the tenant, and lastly myself and was extremely efficient in solving the issue.

Doyle Spillane provide us with brilliant service... I feel reassured about my property under their care. Thank you

Our Property Manager has been fantastic organising and keeping us updated on some known repairs/maintenance when we took out the lease. Even when Property Manager was away the team at Doyle Spillane appear to have notes on system and promptly step up to liaise with the trades - every confidence Doyle and Spillane are there to assist us.

Excellent Service, would thoroughly recommend this agency for all real estate needs

Lauren's assistance during the transition period between tenants has been amazing and has made everything so easy for Patricia and myself, she has handled herself very professionally and also empathetic to our needs. She has taken the time out to explain what and why everytime she has called me to advise of any issues relating to the unit which is greatly appreciated.

Agent and property manager have been great to deal with. Thank you.

Very helpful and easy to deal with, if needs to be done they do it for you!

He has been great through the whole leasing process. He even dropped over the condition report personally which I thought was great, always good to put a face to a name. He's very quick to reply to e-mails and very helpful.

An absolute pleasure dealing with Joe and other staff at your agency. I was constantly advised as to how the leasing of my property was progressing. I would definitely recommend Doyle Spillane to my family and friends. Definitely 5 star

Our family has been dealing Joe and his team, Justen and Ali as well as Matt over the past 18 years. Most recently they have let two of our properties at Dee Why and Collaroy Plateau. Doyle Spillane have always found us lovely considerate tenants that look after our rentals. Joe is always available to discuss any of our rental queries at the drop of a hat as is Matt when we are asking property advice. We are very happy with the quality service we receive from all the team at DS from reception to leasing to sales team.

Thank you to all at Doyle Spillane and a huge thank you to Melanie Hodge for looking after our rental at Lewis Street. I would love to add a google review but can’t seem to work out how? If there is a straight link you could send me to be able to post a review that would be great. Thank you all once again.

We have had a great relationship with Doyle Spillane for the past 10 years and hope it continues in some form. We have not hesitation in recommending you guys as Property Managers.

I'll definitely be using you again if I decide to rent the place out again"!

You deserve it. Your staff work very hard to satisfy both tenant and landlord.

I recommend you to anyone who is looking to rent out their properties.

We are not used to such professionalism in our rental agency and are just appreciative that the small things in our day to day lives have been corrected with polite and professional tradesman.

I have recommended Doyle Spillane to a few people as I have been happy with the service provided.

And we've been lucky enough to experience both the rental and sales sides.

Janet and I even both agreed that if we ever rent out our apartment we'd just call you.

And, thanks for all your help as our property manager over the last year. You've always been really prompt with answering our questions and helping us out.

We would like to take this opportunity to thank you very much for the exceptional service that you and your firm have provided while the unit was under your management. Communication has been excellent and the quality of tenants very good. We looked at the unit on Sunday and can see no deterioration since Sharon moved out almost two years ago. We will definitely use Doyle Spillane again in the future.

They know the Northern Beaches rental market extremely well - this translates to consistently high rental returns that you can guarantee will move in step with market changes.

lf you are new to property investment or are simply looking to change your managing agent and are seeking peace of mind; then do yourself a favour, place your property in the hands of Joe lemma and his property management team at Doyle Spillane Real Estate. You won’t be disappointed.

Doyle Spillane Real Estate have been custodians of Watermark (26 x 2 Bed unit complex on Narrabeen Beach) for the past 8 years. A responsibility they have risen to and executed with true professionalism and attention to detail. What makes the Doyle Spillane approach to property management different? Firstly, they actually do care about the end result. They select the right tenants for the individual property and manage them appropriately. Rent arrears are never allowed to go out by more than two weeks. They pro-actively monitor property condition and suggest an appropriate course of action. Secondly, they employ a unique systematic approach to the entire process.

Doyle Spillane has been looking after a property of mine for over 10 years now. I have recently taken this back as my daughter is moving in for a while. Ashlea has been fantastic in helping me to manage the transition – way beyond the call of duty. When we revert to this property to being an investment property again we will definitely give it back to Doyle Spillane to manage. So thank you!

Not only did you choose a responsible, mature couple but you also chose a couple to win the award your agency gives. WOW! So grateful to you and your team! Thank you!

I would also like to take this opportunity to say that we are extremely pleased with the very professional way that you have looked after this for us. You have kept in contact throughout and have taken control and managed it perfectly which has been superb, particularly given our absence overseas for most of the time. While we have not enjoyed the experience of the problem, we can't have been happier with your assistance and guidance throughout it all. Thank you so much.

It was a pleasure dealing with you. At some point in the future we'll be in touch again.

Your professionalism and general motivation to lease a property is the best in Sydney!

Melanie is always friendly and helpful and a real pleasure to deal with. Doyle and Spillane has always been involved in the community, which speaks volumes about the type of company they are. Hopefully I will have dealings with the company again, this time as a purchaser - (fingers crossed within the next year!)

I was so impressed with Justen and his enthusiasm and perseverance, and of course Ali with her follow ups. I do sing the praises of your Agency every chance I get. Thanks again

From the very beginning dealing with Ali has been a pleasure. We have rented many properties over the years and have always had mixed experiences but Ali stands head and shoulders above the rest. She has been honest, attentive, responsive and diligent. After purchasing a property recently we are now moving out but wanted you to all know what a great job she has done. You are lucky to have an employee like Ali.

Over the intervening 27 years, Doyle Spillane has managed the unit to our complete satisfaction. From your point of view, there has not been much to do as we have had only four tenants, with John Rowan the last and he was there for 19 years. As you may know, John sadly passed away recently which meant we had to call on the resources of your firm.

We are pleased to inform you that we have dealt with a highly professional, efficient & friendly team. In deciding what refurbishment was required, organizing trades people and suppliers, dealing with the body corporate and managing some insurance matters, Sam Vescio and Nicola Smith have provided excellent service.

When it came to finding suitable tenants, Lauren Anderson has been diligent in finding people that met our brief. She kept us fully informed on all developments which we found very reassuring. Although we have no interest in selling, we were curious to find a market valuation. Geoff Harris responded within 48 hours with a comprehensive report.

You must feel very satisfied in being at the forefront of a first class business. Finally, please pass on our regards to Stephen. After weeks of searching with no success, Stephen found us the right property within a couple of days.

Wishing you and your team every success in the future.

Your advice was timely and we are very happy you found us the tenants in such a short period of time.

She is currently the property manager for 6 Bedford Crescent Collaroy, where I have placed a lovely German family. Rebecca is cool, calm and very professional and has been a joy to work with and I only hope she remains in property management. Please pass on my comments as I thought a letter to the boss was of more benefit than a bunch of flowers.

From your initial presentation Joe, right to the end, your company has been a pleasure to deal with. I have recommended Doyle Spillane to friends too.

We did appreciate the care which was taken with ensuring it was always cared for and kept in good condition thereby facilitating a speedy sale.

Best wishes for the future.

Despite the issues we had with the previous tenants, you and your team have taken care of all the difficult conversations, the repair jobs, and kept us in the loop the whole time.

My husband and I have both found the process very easy and stress free.

The quality of your service is exceptional compared to the previous agent we were using, I can definitely see a huge difference. For example, the ingoing condition report was very detailed and thorough.

I have found every interaction with you and your office, whether verbal or written to be very professional and easy for us as clients, so thank you very much!

Not only do they look after me, they also take great care of my tenants needs which is so very important to any landlord.

I have used Doyle Spillane as the property managers for my Northern Beaches unit for the last 4 years. All requests, either from myself or my tenants, have always been attended to promptly. Accounts are always accurate. and they always find excellent tradespeople. Scheduled actions, such as inspections and lease renewals, are always on time and performed in full detail.

Doyle Spillane have excellent knowledge of fair rents in the area and have always found very good tenants for me. As I am away from Australia much of the time, they have been wonderful with attending to some extra jobs that I have needed, which has given me full confidence that my property is being well looked after. All the staff I have ever dealt with have always been very helpful, efficient and knowledgeable.

I would happily recommend Doyle Spillane to anyone looking for quality property managers.

In handling our application for a rental property, Shannon was both helpful and extremely efficient, making the process smooth and stress free. She was a pleasure to deal with.

She is always on the look out for properties of my interest and treats me with the uttermost care. Thank you Shannon @Doyle Spillane

They are professional, helpful, fair and friendly. Thank you!

I very much appreciated the speed with which the application was approved and you have been a pleasure to deal with. The experience so far has been a good one, thank you very much.

I was a bit concerned at the start of my search for properties since Im currently living on the Gold Coast and I knee wouldnt be that easy to inspect properties, find a date that would match with my moving date, and etc.

However, Kara made it super easy since our first contact. She has always being very helpful and friendly, showcasing a high level of professionalism and customer service. I didnt have the same experience when contacting other real estate agencies/agents before. They never followed up on my request and didnt showed much interest towards my case.

Im glad Kara was the one helping me and I'll definetely recommend her services to anyone looking for accomodation around the area covered by her.

Kara is a Property Manager "professional" that made the whole process run smoothly. It was transparent, expeditious, and supportive. I would highly recommend Kara and Doyle Spillane Real Estate to manage your property leasing or selling needs. Frist class service!!

Samantha Vescio is probably the most efficient and professional property manager that I have ever dealt with.

She has a great attitude and always responded to any queries or requests in a very timely manner which in todays world is becoming something of a rarity.

Thanks again Sam, I wish you all the best.

Garry

Thank you for making what could have been a stressful situation easy and enjoyable.

Samantha Vescio from Doyle Spillane is a perfect example of someone who works hard to ensure the high standards and reputation of Doyle Spillane are maintained by how she performs her job on a daily basis.

She was very effective and quick. Everything went according to the plan. We really appreciate that.

Dee & Jo

Cheers mate.

David provided EXCEPTIONAL service, was totally informed answering all queries promptly and completed the entire process from inspection to lease signing in 36 hours. Thank you to you and David for an initial experience that has exceeded all previous experiences with the real estate industry.

I will certainly keep your business as a first point of contact in future. Thank you for your kind offer and look forward to do some business with your company in the future. It is good to know that company's like yours are setting the service standards to the highest level in the area.